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Supporting product work · Later

Content Workflows

Connected two distinct Later product surfaces across the content lifecycle: discovering and approving useful media, then organizing and reusing it from the Media Library.

60-second summary

Problem

Brands needed to find authentic content, assess whether it was useful, and move approved assets into an increasingly large library without losing context or momentum.

Role

Product Design · UI Implementation · Web app

Pivotal decision

Treat discovery, review, approval, library organization, and reuse as connected stages while keeping each product surface focused on its primary task.

Connected product evidence

A visible path from hashtag, profile, stock, and contributor sources into a content-management workspace for filtering, reviewing, and scheduling assets.

Later hashtag content discovery with search history and a media result grid
01Product interface

Hashtag discovery connects a repeatable search history with a content-first result grid and engagement context.

Decisions and system thinking

Two product surfaces connected by one content lifecycle

UGC and Content Library remain clearly identified as separate projects. Their functional handoff reveals the wider system: approved media becomes reusable product content.

01 / Discover

Support different ways of finding useful media.

Hashtag search, profile search, stock photography, and contributor submissions use source-specific context while sharing familiar result grids, filtering, selection, and action patterns.

02 / Review and approve

Make state and next action visible.

Contributor views separate all, pending, added, and discarded submissions. Search, filters, and sorting help users locate a specific asset, while approval actions keep the content itself as the visual priority.

03 / Organize and reuse

Carry approved content into the Media Library.

The library brings browsing, filtering, asset review, and scheduling into one working surface so teams can move from acquisition to reuse without rebuilding context.

Content lifecycle

From discovery to a reusable asset

  1. 01Find content by hashtag, profile, contributor, or stock source
  2. 02Review content and its available context
  3. 03Filter, sort, approve, or discard
  4. 04Add approved media to the library
  5. 05Organize, select, and schedule the asset

Shipped-product walkthrough

User-generated content walkthrough

Later’s public tutorial demonstrates how customers find and collect user-generated content. It documents a shipped product surface rather than providing an adoption or efficiency metric.

A public walkthrough of finding and collecting authentic content for a social strategy.Watch on YouTube

Technical constraint

Design around the context the API can actually provide

Content type, likes, and comments could appear on result cards, but the source notes that content-owner data was unavailable in a key collection flow. Avatars were therefore omitted rather than filled with misleading identity information.

Design contribution

What I contributed across the product workflow

  • Project-scope definition with product
  • Competitor and user research and testing
  • Impact–effort prioritization
  • Information architecture and workflow design
  • User flows, prototypes, and high-fidelity UI
  • Figma component-library creation
  • HTML/CSS implementation quality
View original UGC source case
More Later product workConversations

A separate desktop workflow for reviewing and replying to Instagram comments in context.

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